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In 2015, the multi-channel serverless bot platform went live. In 2016, Gupshup launched a partnership with FBM, and launched APIs for Slack, Telegram, and introduced their bot platform and bot builder tools. [7] In 2017, the company was one of the earliest global partners of WhatsApp. Gupshup also created the Interbot framework and built ...
A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
Haptik built the world's largest WhatsApp chatbot for COVID-19. [45] This was the official helpline for the Government of India which was utilized by over 21 million users across the country. [ 38 ] The MyGov Corona Helpdesk was engineered to fight rumors, educate the masses and bring a sense of calm to the pandemic situation.
A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
Replika is a generative AI chatbot app released in November 2017. [1] The chatbot is trained by having the user answer a series of questions to create a specific neural network. [2] The chatbot operates on a freemium pricing strategy, with roughly 25% of its user base paying an annual subscription fee. [1]
WhatsApp (officially WhatsApp Messenger) is an American instant messaging (IM) and voice-over-IP (VoIP) service owned by technology conglomerate Meta. [14] It allows users to send text, voice messages and video messages, [15] make voice and video calls, and share images, documents, user locations, and other content.