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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [ 2 ] but it remained active until the summer of 2020.
1-800-FREE-411 is an American service offering advertising-supported directory assistance, ... (888 or 866)-FREE411 [373-3411] from any phone in the United States to ...
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In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
The telephone number prefix 555 is a central office code in the North American Numbering Plan, used as the leading part of a group of 10,000 telephone numbers, 555-...., in each numbering plan area (NPA) (area code). It has traditionally been used only for the provision of directory assistance, when dialing NPA-555-1212.
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