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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Tekserve was an American consumer electronics and information technology consulting business based in the Flatiron District of Manhattan, New York City.Founded in 1987 as a side business by Macintosh-using engineers designing computer-controlled institutional electronics, Tekserve grew from a small back-office Macintosh repair shop [1] to become the largest single-location Apple Specialist and ...
Apple Store – worldwide chain of over 424 retail stores; Genius Bar – tech support and repair service at Apple Stores; Apple Authorized Service Provider – Apple-authorized resellers and repair shops; AppleCare – warranty and accidental damage support plan for iPhone, iPad and Mac
Before November 2014, the Apple Certified Macintosh Technician did not cover the Retina MacBook Pro lineup, as well as all Macs released after 2012. To repair a Late-2013 13-inch MacBook Pro with Retina Display, one must be an Apple Certified Macintosh Technician and pass an exam for repairing 13-inch Retina MacBook Pros (Late 2013 to Early 2015).
Equipped with Apple's powerful M2 chip, it offers all-day battery life, a stunning 12-megapixel camera and a liquid retina display that makes movies and TV shows pop. And now's the time to pounce ...
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In August 2019, Apple announced a program where independent repair shops may have the ability to buy official replacement parts for Apple products. Several operators became Authorized under their "IRP" program but many smaller repair operators avoided the option due to legally onerous burdens. [65] [additional citation(s) needed]