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A non-apology apology, sometimes called a backhanded apology, empty apology, nonpology, or fauxpology, [1] [2] is a statement in the form of an apology that does not express remorse for what was done or said, or assigns fault to those ostensibly receiving the apology. [3] It is common in politics and public relations. [3]
You are not obliged to accept a self-serving "apology": "I'm sorry if people have misunderstood what I said." ( What I said was fine, but some people are just stupid. ) And you're definitely not obliged to accept an insinuation that you are the one to blame: "I didn't mean blabla, but I apologize if you took it the wrong way."
The classic "non-apology" is something like "I'm sorry you're upset, but if you're too stupid to understand, there's not much I can do!" – or a form of words that gives this kind of impression. "I'm sorry that you were upset" – or, worse, "I'm sorry that you took offense at my remarks" can have this effect, and can compound the problem ...
A good apology starts with the willingness to listen and hear what the injured party has to say despite any objections you may have. “Sit in the hot seat and listen with an open heart to the ...
Vodafone AU: "You've mis-dialled a number; your call will not be connected. If you want emergency services, please dial Triple Zero." The message is usually then followed by a series of letters and numbers signifying the local access switch associated with the caller's exchange or the receiving party's exchange.
The executioner, Jack Ketch, later wrote a letter of apology for conducting the execution poorly due to being distracted. [citation needed] James Scott, 1st Duke of Monmouth (1685) – Beheading by axe. Jack Ketch took between five and eight strokes to behead him. [citation needed] John Smith (1705) – Hanging (attempted). He survived after ...
He actually had to send out letters of apology until new coats could be produced. Samples of his letters from as early as 1910 still exist. [6] With the help of his father and siblings, John mailed 10,000 letters to undertakers across America and the coat quickly saturated the market.
One common thread runs between Boeing CEO Dave Calhoun's departure and the death knell for GE next week: Jack Welch. Veteran financial journalist Allan Sloan notes that of the CEOs Welch mentored ...