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We never ask for personal info, such as credit card numbers or passwords, in emails. However, from time to time, we'll ask you to update your recovery info after signing in. You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5.
Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data.
On Windows 10 and 11, since Microsoft removed the syskey utility, scammers will change the user’s account password. The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.
Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...