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  2. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  3. Verizon's network is back up. Here's a fix if your phone isn ...

    www.aol.com/verizons-network-back-heres-fix...

    Verizon said its network is fully restored, returning mobile phone service to customers across the country after an outage on Monday that left many people unable to make or receive calls for much ...

  4. Voice broadcasting - Wikipedia

    en.wikipedia.org/wiki/Voice_broadcasting

    The system can detect which key is pressed and be programmed to interact and play various messages accordingly. This is a form of Interactive voice response (IVR). for the interactive version, there will be an option to talk with the agent, so customers can talk directly with the agent for other questions. This is called a two-way IVR.

  5. This is why you should never call back an unknown number - AOL

    www.aol.com/article/lifestyle/2019/05/03/this-is...

    So if your bank leaves a voicemail, don’t just call back the number from the missed call. Find the official number online and dial that, suggests Levin. “Never trust—always verify,” he says.

  6. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...

  7. Ringback number - Wikipedia

    en.wikipedia.org/wiki/Ringback_number

    Hanging up the phone after this would result in a ring back. When the ring back was answered, the ring back process could be repeated by hanging up and lifting up the phone quickly again, and then hanging up. Most other numbers listed for ringback are specific to one exchange or one telco; available lists tend to be outdated and unreliable.

  8. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    Having the number at the start and end of the message allows for the person listening to write it down and double check it without having to go back. And remember: We don’t all leave call-back ...

  9. Last-call return - Wikipedia

    en.wikipedia.org/wiki/Last-call_return

    Call again, a form of automatic ring back, allows a caller, on reaching a busy signal, to hang up, dial a special code, and be called back automatically when the called number is no longer busy, usually with a limit of 30 minutes. Call return allows a customer to dial a code that identifies the last incoming call. On some types of central ...