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Customers wishing to claim these refunds must create an online TfL account, and then either manually claim online each time they are delayed, or use the free Train Reeclaim tool which automatically detects delayed TfL journeys and claims a refund on behalf of the commuter for each one. [92]
TfL also administers the congestion charge zone and the low emission zone. London has a comprehensive rail network with several major railway stations linking to the rest of the country. International travel is possible from St Pancras International which connects to mainland Europe through the Eurostar service, or from one of six international ...
The former group are often allowed to buy another ticket and then claim a refund later upon presentation of their season ticket. However, the latter group are liable to penalty fares. Discretion is not always being used correctly despite being a specific requirement of penalty fares schemes.
The first large scale adoption of smartcards for transport in Great Britain was by Transport for London (TfL) with the Oyster card. [6] It was initially only available on TfL services, but it has been progressively rolled out to National Rail services in and around Greater London. ITSO cards can also now be used on Oyster card readers. [7]
Fare zones 7–9 are ancillary zones of the Travelcard and Oyster card fares scheme managed by Transport for London, used for calculating fares from some stations outside Greater London that are not in zones 4, 5 and 6. Travelcards are available on Oyster with validity in these zones. They are not included in the validity of National Rail out ...
London commuters mostly gain access to public transport services in London by using one of the inter-modal travel tickets provided by Transport for London. Oyster card is a credit-card-sized electronic ticket which offers almost unlimited use on the London Underground, London Overground, Docklands Light Railway, Tramlink, London Buses and ...
When bought at a London Underground station or other Transport for London agent, one day Travelcards are sold on a paper ticket with a magnetic stripe and Travelcards lasting seven days or more are loaded on to an Oyster card. A monthly travelcard (valid for between 28 and 31 days depending on month) is sold for 3.84 times the price of a 7-day ...
The price cap for Oyster card users was set at the price of an equivalent one-day, unlimited-ride Travelcard. [7] TfL has expanded its fare capping system since its introduction, adding 7-day caps and contactless bank card support in 2014. [3]: 11 Another early implementation of fare capping in Europe is in Dublin, starting in 2012.