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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  3. 2024 CrowdStrike-related IT outages - Wikipedia

    en.wikipedia.org/wiki/2024_CrowdStrike-related...

    On 19 July at 04:09 UTC, CrowdStrike distributed a faulty configuration update for its Falcon sensor software running on Windows PCs and servers. A modification to a configuration file which was responsible for screening named pipes, Channel File 291, caused an out-of-bounds memory read [14] in the Windows sensor client that resulted in an invalid page fault.

  4. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...

  5. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.

  6. Nord Stream pipelines sabotage - Wikipedia

    en.wikipedia.org/wiki/Nord_Stream_pipelines_sabotage

    On 18 November, the Swedish Security Service concluded that the incident was an act of "gross sabotage", stating that traces of explosives were found on the pipes. [83] On 4 April 2023 a press release from the Swedish prosecutor stated that the "incident had apparently become a game plan for attempts at manipulation.

  7. FEMA failed to answer nearly half of the calls for assistance ...

    www.aol.com/news/fema-failed-answer-nearly-half...

    The Federal Emergency Management Agency failed to answer nearly half of the calls for aid and assistance it recently received during Hurricanes Helene and Milton, a report released this week shows.

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