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A service-level agreement can track multiple performance metrics. In this context, these metrics are called service level indicators (SLIs). The target value of a given SLI is called a service-level objective (SLO). In IT-service management, a common case is a call center or service desk. SLAs in such cases usually refer to the following SLIs:
The hotel's developer was officially known as the Times Square Hotel Company, which leased the land from the UDC at $900,000 per year. [54] The original lease ran for 75 years, but Marriott could exercise an option to buy the land at fair market value after paying off the federal grant. [ 140 ]
Best hotels near Times Square, New York City At a glance. Best for luxury: Bryant Park Hotel. Best affordable hotel: Pod 51. Best family-friendly hotel: Hotel Edison. Best boutique hotel: Arlo ...
A service-level objective (SLO), as per the O'Reilly Site Reliability Engineering book, is a "target value or range of values for a service level that is measured by an SLI." [1] An SLO is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of ...
The Sheraton New York Times Square Hotel is located at 811 Seventh Avenue in the Midtown Manhattan neighborhood of New York City. [7] [8] The building's rectangular land lot occupies the western half of the city block bounded by Seventh Avenue to the west, 52nd Street to the south, Sixth Avenue (Avenue of the Americas) to the east, and 53rd Street to the north.
It was one of three new hotels around Times Square at the time, the others being the Crowne Plaza Times Square Manhattan and the Embassy Suites Times Square. [89] Following the previous year's attack of a Central Park jogger, the hotel offered a paid service wherein a personal trainer would accompany guests while jogging in Central Park. [38]