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A toll-free telephone number or freephone number is one number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.
The RespOrg is not the carrier. A Canadian carrier could be used for Canadian calls and a U.S. carrier for American calls; a user with many inbound local voice over IP numbers in multiple cities could convert toll-free calls on one main toll-free number to local calls in each city where it has a point of presence. Percentage Allocation routing
Modern toll-free telephone numbers, which generate itemized billing of all calls received instead of relying on the special fixed-rate trunks of the Bell System's original Inward WATS service, depend on ANI to track inbound calls to numbers in special area codes such as +1-800, 888, 877, 866, 855, 844, and 833 with 822 reserved for future toll free use (United States and Canada), 1800 ...
A long-distance call is therefore known not as a "toll call" but as a trunk call. It traditionally carried a higher rate ("national rate" instead of "local rate") and requires a trunk prefix and area code be dialled before the number. A trunk call is prefixed with '0' for national calls and '00' for international calls, following the European ...
A call could be routed to one of multiple locations based on the call origin, load balancing between multiple call centers, times, or days. While this data was originally maintained by telephone companies, the breakup of the Bell System in the 1980s and the introduction of toll-free number portability in 1993 required an independent operator to ...
Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help centers based on their physical location rather than their ...
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With "inward WATS", introduced for interstate calls by the American Telephone and Telegraph Company (AT&T) in 1967, subscribers were issued a toll-free telephone number in a designated toll-free area code. Unlike a standard collect call or a call to a Zenith number, 1‑800 normally may be dialed directly with no live operator. Callers within a ...