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Salesforce is best known for its customer-relations-management software, which it says is used by over 150,000 companies, including Amazon and Walmart. It also owns Slack, a popular communication ...
Salesforce touted its new suite of autonomous AI agents ahead of its annual Dreamforce conference Thursday, saying its Agentforce platform represented “the third wave of the AI revolution.” It ...
It's autonomous agents vs. bot-like copilots at Salesforce's annual Dreamforce extravaganza in San Francisco this week.Chat up the 6-foot-7 ringmaster of Dreamforce — Salesforce co-founder and ...
ML-Agent-Bench: Designed to evaluate AI agent performance on machine learning tasks τ-Bench: τ-Bench is a benchmark developed by Sierra AI to evaluate AI agent performance and reliability in real-world settings. It focuses on: Testing agents on complex tasks with dynamic user and tool interactions
Cocaine (Configurable Omnipotent Custom Applications Integrated Network Engine) was an open-source PaaS system for creating custom cloud hosting apps that are similar to Bluemix, Google App Engine, or Heroku.
System for Cross-domain Identity Management (SCIM) is a standard for automating the exchange of user identity information between identity domains, or IT systems. One example might be that as a company onboards new employees and separates from existing employees, they are added and removed from the company's electronic employee directory .
Salesforce AI CEO Clara Shih said the use cases are especially abundant in customer relations management, where agents can handle everything from product returns to crafting sales pitches.
In 2021, Salesforce announced an AI-powered assistant that helps B2B sales people with their deals. Briggs, who was previously CEO at Diffeo, is the Senior Director of Product Management, and helped in the creation of this AI assistant. This technology comes from Salesforce's acquisition of Diffeo, which also brought them Briggs. [25]