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  2. Salesforce (CRM) Q4 2025 Earnings Call Transcript - AOL

    www.aol.com/salesforce-crm-q4-2025-earnings...

    Image source: The Motley Fool. Salesforce (NYSE: CRM) Q4 2025 Earnings Call Feb 26, 2025, 5:00 p.m. ET. Contents: Prepared Remarks. Questions and Answers. Call ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth.

  4. Salesforce Marketing Cloud - Wikipedia

    en.wikipedia.org/wiki/Salesforce_Marketing_Cloud

    Salesforce Marketing Cloud is a digital marketing automation and analytics software and services platform developed by Salesforce. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.

  5. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  6. Smoke testing (software) - Wikipedia

    en.wikipedia.org/wiki/Smoke_testing_(software)

    [1] [2] When used to determine if a computer program should be subjected to further, more fine-grained testing, a smoke test may be called a pretest [5] or an intake test. [1] Alternatively, it is a set of tests run on each new build of a product to verify that the build is testable before the build is released into the hands of the test team ...

  7. Kaplan, Inc. - Wikipedia

    en.wikipedia.org/wiki/Kaplan,_Inc.

    KNA supplemental education products include test preparation, publishing, professional licensure training and preparation (including healthcare simulation programs), corporate training and continuing education. KNA's test preparation services are branded through Kaplan Test Prep, Manhattan Prep and Barron's Educational Series.