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Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues. It offers translation services in dozens of languages and flags complaints that require investigation to the department's enforcement division. Communications and Outreach
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign ...
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
The California Department of Finance is a state cabinet-level agency within the government of California. [1] The Department of Finance is responsible for preparing, explaining, and administering the state's annual financial plan, which the governor of California is required under the Constitution of California to present by January 10 of each year to the general public.
DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. Many investigations are initiated as a result of complaints from consumers. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses.
California's Department of Motor Vehicles (DMV) has digitized 42 million car titles using blockchain technology in a bid to detect fraud and smoothen the title transfer process, the agency's ...
Registers and regulates approximately 36,000 California automotive repair dealers. Licenses Smog Check stations, technicians, and inspectors. Licenses brake and lamp stations and adjusters. Mediates automotive repair complaints, saving California consumers millions of dollars each year in the form of direct refunds, rework, and bill adjustments.
The California Bureau of Investigation (CBI or BI) is California's statewide criminal investigative bureau under the California Department of Justice (CA DOJ), in the Division of Law Enforcement (DLE), administered by the Office of the State Attorney General that provides expert investigative services to assist local, state, tribal, and federal agencies in major criminal investigations ranging ...