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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  3. Pingat Perkhidmatan Setia - Wikipedia

    en.wikipedia.org/wiki/Pingat_Perkhidmatan_Setia

    In 1963, after the independence of Sarawak within the formation of Malaysia, the badge was renamed as the 'Long Service Medal' or 'Pingat Perkhidmatan Lama'. Again, on 24 May 1996, the medal's name was changed again to the 'Pingat Perkhidmatan Setia', in accordance of Surat Pekeliling (Bil.Perj.19/96), dated 24 May 1996.

  4. Congress of Unions of Employees in the Public and Civil ...

    en.wikipedia.org/wiki/Congress_of_Unions_of...

    Kesatuan Perkhidmatan Perguruan Kebangsaan Semenanjung Malaysia; Kesatuan Perkhidmatan Perubatan Sabah, or Sabah Medical Services Union (SMSU) Kesatuan Pekerja-pekerja Kerajaan Kedah; Kesatuan Bidan-bidan dan Jururawat Desa Kerajaan Semenanjung Malaysia; Kesatuan Penyelenggara Setor Kerajaan; Kesatuan Pegawai Pengangkutan Jalan Semenanjung Malaysia

  5. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement (SLA) is an agreement between a service provider and a customer.Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1]

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  7. Quality of service - Wikipedia

    en.wikipedia.org/wiki/Quality_of_service

    Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network.

  8. Department of Electrical Services (Brunei) - Wikipedia

    en.wikipedia.org/wiki/Department_of_Electrical...

    The Department of Electrical Services (DES; Malay: Jabatan Perkhidmatan Elektrik) is an electric utility company in Brunei responsible for the generation, transmission and distribution of electricity to end users. [1]

  9. Public Service Department (Malaysia) - Wikipedia

    en.wikipedia.org/wiki/Public_Service_Department...

    Driving Public Service Transformation (Peneraju Transformasi Perkhidmatan Awam) Employees: 4,866 (2017) Annual budget: MYR 1,623,931,100 (2020) Department executive: