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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

3. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be. Check your account email client

4. Update AOL Mail settings

   help.aol.com/articles/aol-mail-mail-settings

   Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.

5. Find missing emails in AOL Mail

   help.aol.com/articles/find-missing-emails-in-aol...

   Check their settings or contact the app manufacturer. Apps that use IMAP and the AOL Mail apps. Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder.

6. Account Management - AOL Help

   help.aol.com/products/my-account

   If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold