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Jails and prisons tend to choose their providers based on which company will be able to pay said facility the most revenue in kickbacks. [10] In the United States, the inmate telephone market is dominated by two providers, Global Tel Link (GTL) and Securus Technologies, with Global Tel-Link controlling approximately 50% of the market and Securus with 20%. [2]
Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
NCIC Correctional Services (NCIC) owns and operates the largest employee-held inmate telephones company in the world. As of June 2019, the company served a total of over 750 prisons in over 8 countries. [1] and is certified in all US states and Canada. [2]
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As a result, "the cost of a 15-minute phone call will drop to $0.90 from as much as $11.35 in large jails and, in small jails, to $1.35 from $12.10." This affects more than just phone calls: "The ...
The Inmate Video Visitation System concept was first developed and installed by Datapoint Corporation for the Brevard County Jail Complex in Brevard County, Florida. The world's first inmate video visitation system was installed in late 1995 followed shortly thereafter with a similar installation at the St. Lucie County Jail in Ft. Pierce ...
During the 2010s, Securus was one of a number of companies which provided telephone service to individuals in US correctional facilities. [7] Securus was partially acquired by ABRY Partners from Castle Harlan in 2013 for $640 million. [8] [9] The company was the target of a data breach of about 70 million records of phone calls in July 2015. [10]
Telephone and Data Systems, (through its subsidiary TDS) serves mainly rural areas in parts of 36 states. [3] Altafiber, formerly known as Cincinnati Bell, which serves the Cincinnati metropolitan area, and Hawaii (due to its ownership of Hawaiian Telcom). [4]