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Microsoft App-V is an additional component requiring licensing for use. Licensing is user-based and is either acquired by licensing Microsoft Desktop Optimization Pack (MDOP) for use on client operating systems, or as part of the Microsoft Remote Desktop Server Client Access License for use on Remote Desktop Servers.
The program is available on Windows as an Universal Windows Platform on the Microsoft Store, MacOS as Microsoft Remote Desktop for Mac, Android, iOS, iPadOS, and on all platforms as a web client. The Windows version of the app is no longer being updated with new features or support for Azure Virtual Desktop.
Host (presenter or technician): can utilize Mac, Linux, Windows, iOS or Android operating systems. Guest (customer or participant): can connect from Mac, Linux or Windows. ConnectWise ScreenConnect can also be utilized to remotely support Android devices, with complete view and control available for devices manufactured by Samsung.
ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
This licensing scheme, called "Remote Desktop for Administration", facilitates administration of unattended or headless computers. Only by acquiring additional licenses (in addition to that of Windows) can a computer running Windows Server service multiple remote users at one time and achieve virtual desktop infrastructure .
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