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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]
Exploring the source of your feelings and emotions, and knowing how to best respond to them, is a key aspect of emotional intelligence. 2. Build an emotional vocabulary.
4. Build emotional intelligence. Emotional intelligence (EQ) is the key that unlocks both personal and professional growth. ... It’s a process that can be one of the most transformative aspects ...
The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational abilities and how quickly they can use reasoning to solve problems.
"Emotional intelligence refers to the ability to understand and manage your own emotions and understand the emotions of others," said Rayelle Davis, M.Ed., LCPC, NCC, BC-TMH. But why does EI matter?