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Telephone service for inmates allows for their rehabilitation by allowing consistent communication with their family and legal counsel while incarcerated. [ 1 ] : 65–66, 74 In the United States, prison telecom is a $ 1.2 billion industry, mostly controlled by two private equity-backed companies [ 2 ] [ 3 ] : 23 — Global Tel Link (GTL) with ...
Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
In 2010, Robert Johnson, a prison guard at Lee Correctional Institution in Bishopville, South Carolina, was shot six times by a gunman hired by an inmate using a contraband cell phone. In 2013, the FCC suggested prisons be allowed to manage cell phone network access which would allow only authorized phones to access the network.
During the 2010s, Securus was one of a number of companies which provided telephone service to individuals in US correctional facilities. [7] Securus was partially acquired by ABRY Partners from Castle Harlan in 2013 for $640 million. [8] [9] The company was the target of a data breach of about 70 million records of phone calls in July 2015. [10]
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NCIC Correctional Services (NCIC) owns and operates the largest employee-held inmate telephones company in the world. As of June 2019, the company served a total of over 750 prisons in over 8 countries. [1] and is certified in all US states and Canada. [2]