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  2. Fix problems signing in to AOL Mail

    help.aol.com/.../fix-problems-signing-in-to-aol-mail

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  4. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password ...

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity

  6. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Reset my password; AOL Mail Troubleshooting ... on your hard drive and run Windows 7 or newer to download Desktop Gold on your computer. ... a program on Windows 10.

  7. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Note: If the Control Panel window is set to Classic View, double-click Windows Firewall. 3. Click Turn Windows Firewall on or off. 4. If you are prompted for an administrator password or permission, type the appropriate password or click Continue to confirm. 5. On the General tab, select the Off (not recommended) option, and then click OK. 6.