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Even if the company isn't Costco, the king of customer service, it makes sense for the company to refund your money. The math is this: If a company refunds you, it will lose money short-term.
Refund policy. If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.
Should you still wish to cancel your premium subscription, follow these steps: Sign into MyAccount. If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel Billing. Select a reason for canceling. Click the cancel link at the bottom of the page.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
However, even during any free trial or other promotion, you will still be responsible for any purchases and surcharges incurred using your account and any sub- or linked-accounts. We reserve the right to limit you to one free trial or promotion of a fee-based Service and to prohibit the combining of free trials, promotions, and other offers.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
Select a reason for your refund from the drop-down box, optionally add a note, and click the “Submit request” button. You’ll get an email confirming the refund request, and then it’s just ...