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Similar to other review sites such as TripAdvisor, contractors are able to respond to any reviews that are written about them. [ 6 ] The National Post announced in 2015 that HomeStars had over two million companies listed on its website and hundreds of thousands of consumer reviews about those contractors. [ 7 ]
Tripadvisor, Inc. is an American company that operates online travel agencies, comparison shopping websites, and mobile apps with user-generated content. [1]Its namesake brand, Tripadvisor.com, operates in 40 countries and 20 languages, and features approximately 1 billion reviews and opinions on roughly 8 million establishments. [1]
FlipKey is an online vacation rental marketplace. It is a subsidiary of TripAdvisor. [1] In 2016 the company listed more than 300,000 properties in 179 countries. Its headquarters is in Boston, Massachusetts, United States.
Companies are allowed to respond publicly to reviews, or report a review as invalid if they believe it violates Trustpilot's user guidelines or they have no record of the reviewer as a customer. When a company reports a review, it is automatically replaced with a message indicating that it is being assessed.
Websites offering user reviews of businesses and other establishments, such as TripAdvisor and Yelp, can also be subject to review bombing in relation to controversies surrounding their proprietors. A notable example included an Elizabeth, New Jersey restaurant owned by the family of the 2016 New York and New Jersey bombings suspect (with many ...
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The Consumer Financial Protection Bureau (CFPB) on Wednesday warned that credit card companies devaluing or canceling reward points, cash back or miles rewards programs may be breaking the law.
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.