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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  3. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  4. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  5. Export your AOL Desktop Gold data to another computer

    help.aol.com/articles/export-your-aol-desktop...

    Personal data that will be backed up includes Mail saved on your PC, Toolbar Favorites, and settings for all Usernames associated with this installation of AOL Desktop Gold. Sign in to Desktop Gold. Click the Settings icon. While in General settings, click the My Data tab. Click Export. Choose a location to save the export file and click save.

  6. Import and export mail and other data with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-importing-your...

    The Import Wizard looks for older installations of Desktop Gold and if found, will import your mail, toolbar icons, usernames, saved passwords and more from. 1. Sign in to Desktop Gold.. 2. Click File in the top menu bar. 3. Click Import Wizard. 4. Click OK to start the import process. 5. Click OK on the confirmation window.

  7. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop. Use the steps included below to pin an app to your start menu to find your ...

  8. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    LOCATION: The folder where you want to place your new Favorite. You can leave this field blank to add to your general Favorites list, select an existing AOL Favorites folder, or create a new folder by entering a new folder name in the Create a Folder field and clicking Add. Once the form is complete, click Add Favorite. A dialogue box will pop ...

  9. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open again. 5. Click Save and save the file to your desktop or similar location. IMPORTANT: Once you click Save, the file will download in the background. Please ...