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  2. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping, also known as process charting, has become much more prevalent and understood in the business world in recent years. Process maps can be used in every section of life or business. The Major Steps of Process Improvement using Process Mapping Process identification - identify objectives, scope, players and work areas.

  3. Infrastructure as a service - Wikipedia

    en.wikipedia.org/wiki/Infrastructure_as_a_service

    The US National Institute of Standards and Technology (NIST) defines infrastructure as a service as: [3]. The capability provided to the consumer is provision processing, storage, networks, as well as other fundamental computing resources where the consumer is able to deploy & run arbitrary software, which can include operating systems and applications.

  4. Process map - Wikipedia

    en.wikipedia.org/wiki/Process_map

    A macro process map represents the major processes required to deliver a product or service to the customer. These macro process maps can be further detailed in sub-diagrams. It is often the case that process maps cross different functional areas of the organization. [6] Process maps are used by many companies to have a holistic view of all ...

  5. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service .

  6. Business model canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The business model canvas is a strategic management template that is used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  7. Enterprise content management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_Content_Management

    The terms "workflow" and "business process management" (BPM) are often used interchangeably. Production workflow uses predefined sequences to control processes; in an ad-hoc workflow, the user determines the process sequence. Users interact in workflow solutions, and workflow engines are a background service controlling information and data flow.

  8. Deployment flowchart - Wikipedia

    en.wikipedia.org/wiki/Deployment_flowchart

    Wikimedia development and deployment flowchart, mainly refers to software deployment and IT infrastructure deployment. A deployment flowchart (sometimes referred to as a cross functional flowchart) is a business process mapping tool used to articulate the steps and stakeholders of a given process.

  9. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Lead supplier as service integrator: One of the clients's existing service providers is responsible for service integration in addition to its original service delivery responsibilities. External service integrator : An independent third-party company is responsible for service integration without additional service delivery responsibilities.