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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    They say you need to submit certain personal information. They include a fake invoice. They ask you to click on a link to make a payment. They say you’re eligible to register for a government refund

  5. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  6. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.

  7. List of email subject abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_email_subject...

    Used when sending personal or informational email to a business email address. Immediate response not required. RR, meaning Reply Requested or Reply Required. The recipient is informed that they should reply to this email. RSVP, meaning Reply Requested, please, from the French Répondez s'il vous plaît. The recipient is informed that they ...

  8. FAQ - Wikipedia

    en.wikipedia.org/wiki/FAQ

    The purpose of a FAQ is generally to provide information on frequent questions or concerns; however, the format is a useful means of organizing information, and text consisting of questions and their answers may thus be called a FAQ regardless of whether the questions are actually frequently asked. [1]

  9. Additional security features in AOL Mail

    help.aol.com/articles/additional-security...

    Your reply will be sent to a "different email address." To take care of this message: Click It's safe. This will remove the warning and will not show again. Click Report to mark the email as spam and move it to the spam folder. Any more emails like this will automatically go to the spam folder.