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The standard was developed in 1996 by a team led by Kenneth Thibodeau of the National Archives and Records Administration. [1] As of 2016, only three companies are certified for records management at all levels for the Department of Defense: HP Enterprise (American), Feith Systems and Software (American), and Open Text (Canadian). [2]
A range of software vendors offer these systems at an enterprise level (i.e. targeted at managing all documents and records within an enterprise). [1] These vendors have historically provided electronic document management systems and have acquired smaller records management system companies. The seamlessness of the integration and the original ...
The HP TRIM for SharePoint Records Management module provided lifecycle records management of all SharePoint content including Web 2.0 The HP TRIM for SharePoint Archive module let administrators set lifetime management policies for SharePoint and automatically archive entire sites with the ability to restore content when required.
Not all documents are records. A record is a document consciously (consciously means that the creator intentionally keeps it) retained as evidence of an action. Records management systems generally distinguish between records and non-records (convenience copies, rough drafts, duplicates), which do not need formal management.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
TOWER Software was a software development company, founded in 1985 in Canberra, Australia. The company provided and supported enterprise content management software, notably its TRIM product line for electronic records management. TOWER Software was acquired by Hewlett-Packard Company in 2008 as a part of its HP Software Division. [1] [2]
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