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  2. Richard Kopelman - Wikipedia

    en.wikipedia.org/wiki/Richard_Kopelman

    Kopelman has published over 150 research papers, chapters and professional articles on work motivation, productivity, careers, organizational performance, and human resource management. He recently completed a 20-year project whereby he conceptualized, validated, and developed instrumentation for the Cube One Framework.

  3. Goal setting - Wikipedia

    en.wikipedia.org/wiki/Goal_setting

    There is another factor at work in groups, and that is the sharing factor; a positive correlation exists between sharing information within the group and group performance. [6] In the case of group goals, feedback needs to be related to the group, not individuals, in order for it to improve the group's performance. [6]

  4. Situation analysis - Wikipedia

    en.wikipedia.org/wiki/Situation_analysis

    In marketing, a marketing plan is created to guide businesses on how to communicate the benefits of their products to the needs of potential customer. The situation analysis is the second step in the marketing plan and is a critical step in establishing a long term relationship with customers. [3] The parts of a marketing plan are: Introduction

  5. Motivation - Wikipedia

    en.wikipedia.org/wiki/Motivation

    Conscious motivation is associated with the formulation of a goal and a plan to realize it as well as its controlled step-by-step execution. Some theorists emphasize the role of the self in this process as the entity that plans, initiates, regulates, and evaluates behavior. [ 70 ]

  6. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  7. Incentive program - Wikipedia

    en.wikipedia.org/wiki/Incentive_program

    An incentive program is a formal scheme used to promote or encourage specific actions or behavior by a specific group of people during a defined period of time. Incentive programs are particularly used in business management to motivate employees and in sales to attract and retain customers.

  8. Management by objectives - Wikipedia

    en.wikipedia.org/wiki/Management_by_objectives

    Management by objectives (MBO), also known as management by planning (MBP), was first popularized by Peter Drucker in his 1954 book The Practice of Management. [1] Management by objectives is the process of defining specific objectives within an organization that management can convey to organization members, then deciding how to achieve each objective in sequence.

  9. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    [citation needed] According to Hollebeek, Srivastava and Chen, customer engagement is "a customer’s motivationally driven, volitional investment of operant resources (including cognitive, emotional, behavioral, and social knowledge and skills), and operand resources (e.g., equipment) into brand interactions," which applies to online and ...