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Take Responsibility. It's a tall task for someone with defensive inclinations, but Dr. Stern says it's important. "Owning up to our part in a conflict, working to change our negative patterns and ...
Separated into defensive and supportive techniques, the categories provide a framework for effective communication. The categories are outlined by Jack Gibb. Gibb categories point out six defensive behaviors used during interpersonal communication. Gibb has six opposing viewpoints that are known as supportive behaviors.
Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
The body may go into fight-or-flight mode to protect against a perceived threat in the defensive stage. Fowler and Dillow also characterize defensiveness as using counterattack behaviors such as whining , making negative assumptions about the other's feelings, and denials of responsibility. [ 6 ]
Self-affirmation theory is a psychological theory that focuses on how individuals adapt to information or experiences that are threatening to their self-concept. Claude Steele originally popularized self-affirmation theory in the late 1980s, [1] [2] and it remains a well-studied theory in social psychological research.
Defensive communication leads to the degrading of discourse in a group. Defensive communication is a communicative behavior that occurs within relationships, work environments, and social groups [1] [2] when an individual reacts in a defensive manner in response to a self-perceived flaw or a threat from outsiders.
Romantic relationships, for example, serve as a secure base that help people face the surprises, opportunities, and challenges life presents. Similarities such as these led Hazan and Shaver to extend attachment theory to adult relationships. Relationships between adults also differ in some ways from relationships between children and caregivers ...
Supportive communication helps employees to communicate accurately and honestly without jeopardizing interpersonal relationships. Supportive communication aims to preserve the relationship employees have even if management or other employees have to correct or point out a mistake in someone's actions. [4]
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