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  2. List of HTTP status codes - Wikipedia

    en.wikipedia.org/wiki/List_of_HTTP_status_codes

    A WebDAV request may contain many sub-requests involving file operations, requiring a long time to complete the request. This code indicates that the server has received and is processing the request, but no response is available yet. [3] This prevents the client from timing out and assuming the request was lost. The status code is deprecated. [4]

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  4. Service catalog - Wikipedia

    en.wikipedia.org/wiki/Service_Catalog

    A large percentage of Categories for services are derived from the areas of an enterprise and the functions it performs, such as Information Technology, Operations, and Fulfillment. [2] Examples of common service categories include Marketing Services, Product Development Services, Fulfillment Services, and Support Services, which are consumed ...

  5. Service fulfillment - Wikipedia

    en.wikipedia.org/wiki/Service_fulfillment

    Fulfillment of telecommunications services involves a series of supply chain activities responsible for assembling and making services available to subscribers. These activities delineate an operational infrastructure whose efficiency relies upon its ability to allow a communications service provider (CSP) to match the supply of services with demand in an economical way and with consistently ...

  6. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  7. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  8. HTTP 403 - Wikipedia

    en.wikipedia.org/wiki/HTTP_403

    HTTP 403 is an HTTP status code meaning access to the requested resource is forbidden. The server understood the request, but will not fulfill it, if it was correct. The server understood the request, but will not fulfill it, if it was correct.

  9. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.