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  2. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  3. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Laurie Rambaud (2011), 8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports, PHRED Solutions, Second Edition 978-0979055317 Society of Manufacturing Engineers: SME, [1] Chris S.P. Visser (2017), 8D Problem solving explained – Turning operational failures into knowledge to drive your strategic and competitive advantages ...

  4. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    Attributions of quality circles' problem-solving failure vary across participants of QCs: Management, supporting staff, and QC members. [18] There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as ...

  5. Nine windows - Wikipedia

    en.wikipedia.org/wiki/Nine_windows

    The nine windows technique, also known as 9 windows, 9 boxes, 9 screens, multiscreen diagram, or system operator tool is a creative problem-solving technique that analyzes a problem across time and relative to its place within a system. [1] [2] [3] [4]

  6. Quality storyboard - Wikipedia

    en.wikipedia.org/wiki/Quality_storyboard

    Data collection: This step involves observing the time, place, type, and symptoms of the problem. It involves data gathering and displays an attempt to understand the important aspects of the problem. 3. Analysis: In this step, various tools for quality analysis are used.

  7. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.