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The two dominant application areas of e-services are: E-business (or e-commerce): e-services mostly provided by businesses or non-government organizations (NGOs) (private sector). E-government: e-services provided by government to citizens or business (public sector is the supply side).
E-service (or eservice) is a highly generic term usually referring to ‘The provision of services via the Internet (the prefix 'e' standing for ‘electronic’, as it does in many other usages), thus e-Service may also include e-Commerce, although it may also include non-commercial services (online), which is usually provided by the government.’ (Alexei Pavlichev & G. David Garson, 2004: ...
Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
E-government is also known as e-gov, electronic government, Internet governance, digital government, online government, connected government. [8] As of 2014 the OECD still uses the term digital government, and distinguishes it from e-government in the recommendation produced there for the Network on E-Government of the Public Governance Committee. [9]
According to Andrew Chadwick and Christopher May, in their article Interaction between States and Citizens in the Age of the Internet: “e-Government” in the United States, Britain, and the European Union, there are three major models of interaction associated with e-government, the managerial, the consultative and the participatory.
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Electronic business (also known as online business or e-business) is any kind of business or commercial activity that includes sharing information across the internet. [1] ...
Some of the resources and services online services have provided access to include message boards, chat services, electronic mail, file archives, current news and weather, online encyclopedias, airline reservations, and online games.