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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit.

  4. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password ...

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Uninstall Desktop Gold. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  6. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...

  7. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

  8. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    Pinning an AOL app to your Windows 10 Start menu is a simple task, follow the steps below. Right-click on the app name. A small menu will appear. Alternatively, you can select Pin to taskbar if you would like to add a shortcut to the bottom of your desktop. Now you have easy access to your favorite AOL apps from the Start menu or desktop!

  9. Use POP or IMAP to sync AOL Mail on a third-party app or ...

    help.aol.com/articles/how-do-i-use-other-email...

    There are two different protocols you can choose when setting up a third-party email app: POP or IMAP. POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads ...