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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  4. "AOL Desktop Gold has stopped working" error - AOL Help

    help.aol.com/articles/aol-desktop-gold-has...

    Download the updated Desktop Gold install file. 2. Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.

  5. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  6. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name: If you have any combination of "AOL" in your display name, the message won't go through.

  7. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.

  9. Turn Desktop notifications on or off for AOL Mail

    help.aol.com/articles/turn-desktop-notifications...

    AOL Mail allows you to control your desktop notification settings. Keep up with incoming emails if you prefer your notifications to be turned on or reduce distractions if you prefer your notifications to be turned off. Turn Desktop notifications on: Click the Settings icon | More Settings. Click Notifications. Toggle Desktop Notifications on or ...