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Starting from 0.8% in 2012, Southwest's flight cancellation rate had tripled to 2.4% by 2022. The airline had also had higher cancellation rates than other major airlines. Meanwhile, their flight on time rate had slid to its lowest level in 10 years. [ 12 ]
In December, the total cancellation rate for U.S. airlines was 5.4%, driven largely by Southwest which had to cut around 17,000 flights, mostly during the week between Christmas and the new year ...
"USDOT is concerned by Southwest Airlines’ disproportionate and unacceptable rate of cancellations and delays as well as the failure to properly support customers experiencing a cancellation or ...
United Airlines' cancellation rate was higher, but still only 0.6%. Meanwhile, 20% of Southwest flights over that period were delayed – the highest rate any of the major U.S. airlines. But ...
Southwest Airlines was hit the hardest with 717 cancellations or 18% of its schedule, followed by United Airlines with 339 cancellations or 13% of its schedule. If your flights are impacted by the ...
Despite a record number of passengers taking to the air, the flight cancellation rate was a low 0.8 percent, according to the Department of Transportation. This is in sharp contrast to 2022, which ...
It called Southwest’s rate of cancellations and delays and reports of lack of prompt customer service “unacceptable.” ... The airline has said that those with canceled flights can request a ...
Airline travelers are only owed refunds, hotel and meal vouchers in certain cancellation circumstances. Skip to main content. News. 24/7 help. For premium support please call: 800-290-4726 more ...