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The new public administration (NPA) is a perspective in public administration that emerged in the late 20th century, focusing on more collaborative and citizen-centric approach. It emphasizes responsiveness to public needs, community involvement, and the integration of management and social science principles in public sector decision-making.
The New Public Service (NPS) is a newly developed theory for 21st-century citizen-focused public administration. [21] This work directly challenges the clientelism and rationalist paradigm of the New Public Management.
Structural reforms performed within public administrations during the past decades have introduced this new methodology which aims to reflect individual government’s global policy and priorities through the improvement and coordination of services. WGA also seeks to introduce coherence in the decision-making process of public administrations.
In the 1980s, the New Public Management Theory (NPM) was created to make the civil service more efficient. To do so, it utilized private-sector management models. Giving local agencies more freedom in how they delivered services to citizens, the theory experimented with using decentralized service delivery models.
The Public Service 2000 (PS2000) was a public service reform initiative that took place in the Canadian public service between 1989 and 1993. [1] Borrowing heavily from the teachings of New Public Management, the PS2000 sought to update the public service by making it less complex, cheaper, more flexible, and efficient by removing red tape and implementing new management philosophies while ...
A public service announcement (PSA) is a message in the public interest disseminated by the media without charge to raise public awareness and change behavior. Oftentimes these messages feature unsettling imagery, ideas or behaviors that are designed to startle or even scare the viewer into understanding the consequences of undergoing a particular harmful action or inaction (such as pictures ...
Service innovations fall into two categories: Radical innovations: which are the services, systems or proposals that did not exist before. Incremental innovations: are improvements and changes in existing services. The new service development cycle (NSD) is divided into two: the planning phase and the implementation phase.
POSDCORB is an acronym widely used in the field of management and public administration that reflects the classic view of organizational theory. [1] It appeared most prominently in a 1937 paper by Luther Gulick (in a set edited by himself and Lyndall Urwick).