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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  3. Contextual performance - Wikipedia

    en.wikipedia.org/wiki/Contextual_performance

    To garner information regarding an employee's contextual performance, researchers adapt items from the previous taxonomy. Items are measured by supervisors on a Likert scale, from one to five. A few sample items are: The employee voluntarily does more than the job requires to help others or contribute to organizational effectiveness

  4. Workplace aggression - Wikipedia

    en.wikipedia.org/wiki/Workplace_aggression

    The aggressor must believe that their behavior is harmful to their target, and that the target is motivated to avoid this behavior. [15] International Labour Organization definition of workplace violence as "any action, incident or behaviour that departures from reasonable conduct in which a person is threatened, harmed, injured in the course ...

  5. Human resource policies - Wikipedia

    en.wikipedia.org/wiki/Human_resource_policies

    Human resource policies are continuing guidelines on the approach of which an organization intends to adopt in managing its people. [1] They represent specific guidelines to HR managers on various matters concerning employment and state the intent of the organization on different aspects of Human Resource management such as recruitment, promotion, compensation, [2] training, selections etc. [3 ...

  6. Counterproductive work behavior - Wikipedia

    en.wikipedia.org/.../Counterproductive_work_behavior

    Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [ 1 ] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.

  7. Organizational behavior management - Wikipedia

    en.wikipedia.org/wiki/Organizational_behavior...

    Organizational behavior management (OBM) is a subdiscipline of applied behavior analysis (ABA), which is the application of behavior analytic principles and contingency management techniques to change behavior in organizational settings. Through these principles and assessment of behavior, OBM seeks to analyze and employ antecedent, influencing ...