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BHCs tend to provide focused feedback to PCPs with succinct, action oriented recommendations to help effectively manage patients' needs. BHC interventions tend to be more cost effective [15] and offer increased access to care, with improved patient and provider satisfaction. [16]
DIALOG+ is a technology-supported intervention used to structure communication between a patient and a mental health care provider [1].The intervention consists of the patient providing ratings of their subjective quality of life (SQOL) on 11 areas of the DIALOG scale (made up of eight life domains and three treatment aspects).
Patient satisfaction is a subjective measure reflecting a patient’s perception of their care. It can be influenced by individual expectations, personal attitudes , or external factors. Two patients receiving identical care may report different satisfaction levels based on their differing expectations.
Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider. In evaluations of health care quality , patient satisfaction is a performance indicator measured in a self-report study and a specific type of customer satisfaction metric.
The training of health professionals in communication skills, with the aim of improving patient satisfaction and adherence to medical treatment. [ 33 ] Increasing numbers of interventions based on psychological theory (e.g., behavior modification ).
The role of patient organisations in providing support and structured guidance for people with arthritis is widely valued by professionals [18] and patients. [19] It is important to consider patient factors that may help improve outcomes of patient education patient.