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It has been classified as a personal interviewing technique because an interviewer is usually present to serve as a host and to guide the respondent. If no interviewer is present, the term Computer-Assisted Self Interviewing (CASI) may be used. An example of a situation in which CAPI is used as the method of data collection is the British Crime ...
The most common modes of computer-assisted survey information collection, ranked by the extent of interviewer involvement, are: [1] CATI (Computer-assisted telephone interviewing) is the initial CASIC mode where a remotely present interviewer calls respondents by phone and enters the answers into a computerized questionnaire.
Rating scales allow the person conducting the survey to measure and compare sets of variables. If using rating scales, be consistent throughout the survey. Use the same number of points on the scale and make sure meanings of high and low stay consistent throughout the survey. Use an odd number in the rating scale to make data analysis easier.
Telephone surveys use interviewers to encourage the sample persons to respond, which leads to higher response rates. [28] There are some potential for interviewer bias (e.g., some people may be more willing to discuss a sensitive issue with a female interviewer than with a male one).
Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. [1]
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