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Microsoft’s Outlook and Teams apps have stopped working properly amid what appears to be a major outage. Both apps are part of the Office 365 suite, Microsoft’s offering for businesses.
Shortly after 8:30 a.m. ET, the company announced in a post on X that it was “investigating an issue where users may be unable to access multiple Microsoft 365 services.”
On Sept. 12, thousands of Microsoft 365 users reported outages, saying they were unable to sign into their email accounts or access other applications. Microsoft resolved an outage not long after.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays
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While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.