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  2. Project management information system - Wikipedia

    en.wikipedia.org/wiki/Project_Management...

    A PMIS is typically one or more software applications and a methodical process for collecting and using project information. These electronic systems "help [to] plan, execute, and close project management goals." [1] PMIS systems differ in scope, design and features depending upon an organisation's operational requirements.

  3. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

  4. Scope (project management) - Wikipedia

    en.wikipedia.org/wiki/Scope_(project_management)

    In project management, scope is the defined features and functions of a product, or the scope of work needed to finish a project. [1] Scope involves getting information required to start a project, including the features the product needs to meet its stakeholders' requirements. [2] [3]: 116 Project scope is oriented towards the work required ...

  5. Problem statement - Wikipedia

    en.wikipedia.org/wiki/Problem_statement

    Before the project begins, stakeholders verify the problem and goals are accurately described in the problem statement. Once approved, the project reviews it. This also helps define project scope. [5] The problem statement is referenced throughout the project to establish focus within the project team and verify they stay on track.

  6. Student information system - Wikipedia

    en.wikipedia.org/wiki/Student_information_system

    Student information systems provide capabilities for registering students in courses; documenting grading, transcripts of academic achievement and co-curricular activities, and the results of student assessment scores; forming student schedules; tracking student attendance; generating reports and managing other student-related data needs in an ...

  7. System context diagram - Wikipedia

    en.wikipedia.org/wiki/System_context_diagram

    System context diagrams are used early in a project to get agreement on the scope under investigation. [4] Context diagrams are typically included in a requirements document. These diagrams must be read by all project stakeholders and thus should be written in plain language, so the stakeholders can understand items within the document.

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  9. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Aligning scope and specifications across provider contracts; Managing relationships and collaboration with and between providers; Defining standardization and modularization; Service integration and management functions have to manage these key issues in order to prevent common issues with SIAM and realize its key benefits. Some common issues ...