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  2. 'Unacceptable': DOT to probe Southwest Airlines cancellations

    www.aol.com/news/u-examine-southwest-airlines...

    "USDOT is concerned by Southwest Airlines’ disproportionate and unacceptable rate of cancellations and delays as well as the failure to properly support customers experiencing a cancellation or ...

  3. Southwest Airlines offers points to passengers after mass ...

    www.aol.com/southwest-airlines-offers-points...

    Southwest Airlines passengers impacted by the airline's mass flight cancellations may find a peace offering waiting in their inbox. The airline is giving travelers 25,000 Rapid Rewards bonus ...

  4. 2022 Southwest Airlines scheduling crisis - Wikipedia

    en.wikipedia.org/wiki/2022_Southwest_Airlines...

    That same day, Southwest canceled over 200 flights at Dallas Love Field, while Dallas Fort Worth International Airport—which is located a short distance away, handles many more flights, and is not used by Southwest—saw 31 cancellations. [28] On December 28, Southwest canceled 2,348 more flights. [29] [30]

  5. DOT sues Southwest Airlines over 2 ‘chronically delayed ...

    www.aol.com/dot-sues-southwest-airlines-over...

    The airline said it completed over 99% of its flights without cancellation in 2024. “Since DOT issued its Chronically Delayed Flight policy in 2009, Southwest has operated more than 20 million ...

  6. The US has decided that Southwest's customer service failed ...

    www.aol.com/news/us-decided-southwests-customer...

    Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be ...

  7. Flight Cancellations: Expert Tips To Diminish Costs and ... - AOL

    www.aol.com/flight-cancellations-expert-tips...

    Last weekend, Southwest Airlines' flight cancellations -- which included more than 2,000 flights between Friday and Sunday of the recent holiday weekend -- left many travelers wondering what the...

  8. Airlines begin canceling flights, offering rebooking ahead of ...

    www.aol.com/news/airlines-issue-waivers-tropical...

    Southwest Airlines Travelers with Southwest flights scheduled to, through and from the following airports may rebook travel or fly standby for free within 14 days of their original travel dates ...

  9. Flight delayed or canceled? If so, these are your rights and ...

    www.aol.com/flight-delayed-canceled-rights...

    Airline policies generally state that they only pay for a hotel if the flight cancellation or overnight delay is their fault, and then only if you don't live in the city you're stranded in.