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  2. BT Mobile - Wikipedia

    en.wikipedia.org/wiki/BT_Mobile

    BT introduced 4G calling on 29 March 2018, which allows customers to make calls over 4G and can continue to use 4G data as they talk. It works on any Apple handset from iPhone 6 onwards and certain Android handsets bought from BT Mobile. For existing customers, BT's 'My BT' and BT Mobile app offer the ability to check phone compatibility.

  3. 1-5-7-1 - Wikipedia

    en.wikipedia.org/wiki/1-5-7-1

    In 2001, BT Group launched its Answer 1571 service as a free service, available at no extra cost to its existing telephone line customers. In 2007 a charge of £1 was introduced for any month in which two chargeable calls are not made on the line (this might apply, for instance, to people who have Carrier preselect with another telephone ...

  4. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.

  5. BT to refund EE & Plusnet customers over exit fees - AOL

    www.aol.com/news/bt-refund-ee-plusnet-customers...

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  6. Tribunal hears of BT’s ‘abusive’ pricing practices towards ...

    www.aol.com/tribunal-hears-bt-abusive-pricing...

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  7. EE (telecommunications) - Wikipedia

    en.wikipedia.org/wiki/EE_(telecommunications)

    EE (formerly Everything Everywhere) is a British mobile network operator and internet service provider, and a brand of BT Consumer, a division of BT Group.It was established in 2010 and is the second-largest mobile network operator in the United Kingdom, with 21.2 million customers as of September 2022.

  8. BT Consumer - Wikipedia

    en.wikipedia.org/wiki/BT_Consumer

    As part of the commitment, calls are routed to the nearest call centre that is able to deal with the relevant customer enquiry: Consumer CEO Marc Allera said, "We know how important providing a personal, and local, service is to our customers." [22] In February 2021, BT and EE launched a new home wifi service that combines the power of its ...

  9. BT customers face 9% price hike - AOL

    www.aol.com/bt-customers-face-9-price-192443152.html

    Most will end up paying an extra £3.50 a month – or £42 annually – on average for phone and broadband bills. BT customers face 9% price hike Skip to main content