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Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni-channel contact centre, digital transformation, Robotic process automation , AI and analytics , transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
A major problem with self-service password reset inside corporations and similar organizations is enabling users to access the system if they forgot their primary password. Since SSPR systems are typically web-based, users need to launch a web browser to fix the problem, yet cannot log into the workstation until the problem is solved.
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Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation , and communication.
A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way.Usually, each information source gets its dedicated area on the page for displaying information (a portlet); often, the user can configure which ones to display.
Self-service technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
Identity management (ID management) – or identity and access management (IAM) – is the organizational and technical processes for first registering and authorizing access rights in the configuration phase, and then in the operation phase for identifying, authenticating and controlling individuals or groups of people to have access to applications, systems or networks based on previously ...