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2. PC LOAD LETTER - Wikipedia

   en.wikipedia.org/wiki/PC_LOAD_LETTER

   Users confuse "PC" with "personal computer", "LOAD" with some action someone might do to that computer, and "LETTER" with an alphabet letter or a piece of physical mail (outside the United States and Canada standard paper is A4 size and users may not even know "LETTER" is a paper size).

3. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...