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2. Click Download Now under PRIVATE WiFi or DataMask by AOL. 3. When you're redirected to the download page and the download window prompt opens, click Save. 4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open ...
Ad blockers insert code into your browser to block ads, which can negatively impact website performance, break functionality, and even hide messages in AOL Mail. We recommend unblocking AOL Mail websites to avoid facing these issues. Doing this will also unblock ads. Adjust Other settings
Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail. If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the ...
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox.