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Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
Your printer may not work due to factors outside of AOL like a faulty printer, corrupted files, or conflicting programs. Try to print in Internet Explorer (IE) to determine if the problem is exclusive to AOL. If you're still unable to print in IE, contact your printer manufacturer.
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Parallel printer port 1000–1099: Alternate printer adapter 1100–1299: Asynchronous communication device, adapter, or port 1300–1399: Game port 1400–1499: Color/graphics printer 1500–1599: Synchronous communication device, adapter, or port 1700–1799: Hard drive or adapter (or both) 1800–1899: Expansion unit (XT) 2000–2199
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.