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Relationship Management Application (RMA) is a service provided by SWIFT to manage the business relationships between financial institutions. [ 1 ] RMA operates by managing which message types are permitted to be exchanged between users of a SWIFT service: [ 1 ]
According to SWIFT's public information database on the subject, RMA software should eventually prove more secure and easier to keep up-to-date; however, converting to the RMA system meant that thousands of banks around the world had to update their international payment systems to comply with the new standards.
Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.
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SWIFT messages consist of five blocks of data including three headers, message content, and a trailer. Message types are crucial to identifying content. All SWIFT messages include the literal "MT" (message type/text [2]). This is followed by a three-digit number that denotes the message category, group and type. Consider the following two examples.
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