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  2. Communication apprehension - Wikipedia

    en.wikipedia.org/wiki/Communication_apprehension

    The most known example for context anxiety is public speaking; almost 70% of students have a certain level of communication apprehension triggered by public speaking. [6] There are other contexts that can create a similar response such as speaking in front of class, small group discussions, or meetings.

  3. Empathy - Wikipedia

    en.wikipedia.org/wiki/Empathy

    Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.

  4. Glossophobia - Wikipedia

    en.wikipedia.org/wiki/Glossophobia

    Glossophobia or speech anxiety is the fear of public speaking. [1] The word glossophobia derives from the Greek γλῶσσα glossa (tongue) and φόβος phobos (fear or dread.) The causes of glossophobia are uncertain but explanations include communibiology and the illusion of transparency .

  5. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    The strong sense offers a language to examine one's thinking and actions, support understanding, bring one's best to the community, and honor one's emotions. In the weak sense, one may take the language as rules and use these to score debating points, label others for political gain, or insist that others express themselves in this way.

  6. Social anxiety disorder - Wikipedia

    en.wikipedia.org/wiki/Social_anxiety_disorder

    The fear, anxiety, or avoidance is not attributable to the physiological effects of a substance (e.g., an addictive substance, a medication) or another medical condition. The fear, anxiety, or avoidance is not better explained by the symptoms of another mental disorder, such as panic disorder, body dysmorphic disorder, or autism spectrum disorder.

  7. Emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Emotional_intelligence

    Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.

  8. Social cue - Wikipedia

    en.wikipedia.org/wiki/Social_cue

    Other than facial expressions, body language and posture are the main non-verbal social cues that we use. [25] For instance, body language can be used to establish personal space, which is the amount of space needed for oneself in order to be comfortable. Taking a step back can therefore be a social cue indicating a violation of personal space.

  9. Communication accommodation theory - Wikipedia

    en.wikipedia.org/wiki/Communication...

    The importance of language and behavior is illustrated in the third assumption since they are indicators of social status and group belongings. When two people who speak different languages try to have a conversation, the language used is more likely to be the one used by the higher status person. This occurs for two reasons.