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AP, Mark Lennihan This week, I paid a visit to a J.C. Penney (JCP) at a shopping mall in New Jersey. The century-old retailer has spent the last three years in the headlines for all the wrong reasons.
On May 21, JCPenney announced that Shawn Gensch would be the chief customer officer, to take effect on June 3. Gensch comes from Sprouts Farmers Market where he was their CCO. [ 69 ] Also on May 21, JCPenney announced a net sales decline of 5.6% and a net loss of $154 million for its fiscal first quarter of 2019, which ended on May 5.
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The JCPenney mother store in Kemmerer, Wyoming. In 1898, Penney began working for a small chain of stores in the Western United States, called the Golden Rule stores.In 1902, owners Guy Johnson and Thomas Callahan, impressed by his work ethic and salesmanship, offered him a one-third partnership in a new store he would open.
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