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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and Mac Mail.
Unfortunately, the ability to sort by "From," "Subject," or "Date" is no longer supported if you use the New/Old style of inbox. If you want to sort your messages this way, switch to the Unified Inbox style.
• Mail Away Message Create and enable away messages. • Contacts Choose how you want your Contacts displayed and sorted. • New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and ...
Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top. • Unread - Lists your unread emails on top. • Read - Lists your read emails on top.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.
Quickly find related emails in specific categories, like Photos, Documents or Travel details by using the Views feature on the left hand side of your Inbox. Go to AOL mail. Click on Views. Click any Views category to browse for related emails to read, download, or forward. Contacts - See your contacts in a full pane.
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.